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November 1996

Optimizing Exchange to Scale on NT


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Does NT Scale?

NT scaleability is one of the biggest questions in the PC industry today. As PC business desktops and PC servers move into spaces formerly reserved for large-scale mainframes and UNIX boxes, answering whether or not NT can fill those extremely large shoes gains paramount importance.

Not only does Microsoft need to know if its brainchild fits the bill for enterprise deployment, but the customers need to know. In this issue of Windows NT Magazine you will find the first answers to the big question: Does NT scale?

Our initial data says: Yes, NT scales. What does this data mean? It means that as you add resources to an NT client/server system, such as CPUs, memory, faster network components, and more disk space, system performance increases. It means that as you add users and application load to your systems, the operating system doesn't choke.

Yes, your system configuration should match your user load. Now, you might say, "You just said that I can only get better performance if I throw a bigger-more expensive-machine at my users!" But, isn't that the definition of scaleability? If you need better performance, and need to support more users or heavier user loads, that you can build a bigger system and the OS will handle it?

NT is on the road to big things. It isn't all the way there yet-our tests show that it doesn't scale completely linearly, and it is bounded (response times do increase with user load, and you can, to a point, combat this by adding system resources)-but NT is moving up fast. So climb on board for the first big ride of the 21st century as we look at the operating system and the machines that will make it all happen.

ARTICLE
The burning question of the day is, "Does NT scale?" This is one of the most difficult questions to answer, because it calls a huge variety of issues into play, not the least of which is the nature of client/server computing itself.

Windows NT Magazine is going to answer these questions for you in a series of articles over the next six months (at least), in which we will review client/server issues such as networking, disk performance, system configuration, application configuration, user load, end-to-end performance testing, and more. We will fold in reviews of servers from companies such as Compaq, HP, IBM, NEC, Tricord, and many others to bring you performance data about server hardware scaleability, upgradeability, overall performance, and even clustering. Along the way we will discuss the tests we use, the metrics we record, our goals, and our findings, and then relate this information in a real-world fashion to what you can expect from the same boxes in your environment. You can then use this information to aid in your buying process, to tune your existing setups, or to make fundamental decisions about migrating to NT from other operating systems and what applications to use in your enterprise. The obvious answer is to buy a system that matches your needs, but when you need to scale and grow, it is a far more complicated issue to know what to buy.

Each of the above issues in client/server computing contains a myriad of others, each of which can affect your server's performance, network throughput, and user "happiness." Networking involves the wire you use, the NICs installed in the client systems and the servers, the protocols you run, the configuration you lay out (domains, workgroups, multiple segments, connection hardware, etc.), and the I/O capabilities of the system/NIC relationship. Disk performance covers how many and what kind of drives you use, what your data set size is, what the disk transaction mix is (reads vs. writes, random vs. sequential), what controllers are installed and how many there are, disk caching, RAID configurations, and system/disk subsystem relationships. The system configuration includes things such as number of CPUs and amount of memory, PCI and system bus architectures, amounts and types of CPU cache (Level 1, Level 2, and Level 3), types of components used, and so forth-plus, you need to find a happy medium for your situation, because what is optimal for one application is not necessarily applicable to another, even on the same physical box. Application configuration encompasses everything from SQL Server optimization to application serving to what and how many applications can be run from the same system. User load may seem obvious-how many users can be supported on a server-but it also involves what the users are doing, how the client systems are configured, and what type of network they are on. The last piece we'll look at-end-to-end performance testing-is perhaps the most complicated of them all. It calls into question everything I've listed here, and adds complexities such as, What is a real-world test? What numbers do people care about? As well as reality checks on user simulation, system/network configurations, transaction mixes, and much, much more.

Client/server computing is the most complicated environment ever to exist in the PC world. You can't look at just one component in your enterprise architecture and assume that optimizing it will improve everything. Not only do you have to remember that your system is only as fast as its slowest component, but also that the highly complex nature of this new paradigm called client/server computing means there are emergent properties causing problems in places you may not even be aware of. In other words, it is almost completely unpredictable-knowing the input to your system doesn't necessarily mean that you'll know the output.

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